Latudio

Data deletion

This document explains how you can delete your data from our mobile app

Steps how to completely delete your profile and all data associated with it

  1. Open Latudio app
  2. Navigate to the Account section in the bottom menu
  3. Click the Delete account button
  4. Type the word Delete in the text field and press Continue
  5. All your user data, including your progress, your avatar, your nickname, points achieved and unlocked badges have been deleted from our app.
  6. If you want to use our app again, you have to create a new account.

How to delete your app profile by e-mail request

  1. Have your account ID and profile ID ready.
  2. Send us these information to hello@latudio.com with subject "App profile deletion request".
  3. We will ask you additional information to prove that it is really your profile you are asking to delete and when we confirm your ownership, you account will be deleted by us.
  4. Please use in-app account deletion proces whenever possible.